career opportunities

Contract Manager

Richmond, VA

*Candidate must be willing to relocate upon completion of training*

JOB SUMMARY

Oversee the daily operations of a particular account to include, but not limited by, maintaining high levels of customer satisfaction, providing a high quality level of service, training employees, maintaining profit margin, adhering to company policies and procedures, and insuring a safe working environment.

 Job Duties & Responsibilities:

 Major:

• Establish and maintain open lines of communication with customer and group manager (operations manager where applicable)
• Conduct building inspections
• Ensure proper use of supplies and equipment through the training and development of supervisors and employees
• Be able to operate all types of cleaning machinery and equipment
• Recruit, hire, orientates employees
• Adhere to company guidelines for discipline and termination procedures
• Have working knowledge of budgets and contract specifications of account
• May assist in training of management trainees
• Be readily available 24 hours a day

 Minor:

• Set up files for each employee with necessary forms and paperwork
• Order supplies monthly
• Turn in customer quality control sheets monthly
• Know correct procedure for extra billing orders
• Process payroll
• Have working knowledge of budget analysis, labor distribution, field reports, and other pertinent records
• Maintain equipment and supplies
• Schedule project work
• Handle all assignments as designated by group manager (operations manager where applicable)

 ORGANIZATIONAL RELATIONSHIPS:

Reports directly to regional manager (operations manager where applicable).  Subordinates include supervisors, lead personnel, and other hourly employees.

 *Major duties are considered to be essential functions of the job.

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